Guidelines for Online Tutors- Provide Support and Encouragement

Provide learners with support and encouragement

• It is important to help learners to set challenging yet achievable goals for the completion and good quality of coursework and to giving encouragement at every stage of the process by demonstrating the confidence in the learner's ability to succeed.
• It is important to ensure that all the learner is keeping on track with the work load and the teacher should follow up with learners where some action on their part is expected but has not occurred.
• Tutors should be quick to identify situations where the learner is in difficulty and provide the necessary support, including, were necessary, assistance in revising plans for completing the course.
• It is always important to give encouraging comments and to recognize the achievements of the learner.